{"templateId":"markdown","sharedDataIds":{"sidebar":"sidebar-products/tpp/sidebars.yaml"},"props":{"metadata":{"markdoc":{"tagList":["partial"]},"type":"markdown"},"seo":{"title":"Developer Documentation","llmstxt":{"hide":false,"sections":[{"title":"Table of contents","includeFiles":["**/*"],"excludeFiles":[]}],"excludeFiles":[]}},"dynamicMarkdocComponents":[],"compilationErrors":[],"ast":{"$$mdtype":"Tag","name":"article","attributes":{},"children":[{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"notice-of-change--halifax-brand-change-migrating-to-lloyds-banking-group","__idx":0},"children":["Notice of Change – Halifax Brand Change (migrating to Lloyds Banking Group)"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Issued: 8th September 2026 | TB-1638"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"img","attributes":{"src":"/assets/ais-pis.cae356edcd7b630129229253e3a0506c39dcffc674bb5faf5e999e6c348f1e84.25996077.png","alt":"AIS/PIS"},"children":[]}]},{"$$mdtype":"Tag","name":"hr","attributes":{},"children":[]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"whats-changing","__idx":1},"children":["What's Changing?"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Halifax is rebranding to Lloyds. The Halifax app and Halifax Online Banking close on 31 October 2026, and Halifax will be removed from Token.io’s bank selection pages and ",{"$$mdtype":"Tag","name":"a","attributes":{"href":"https://token.io"},"children":["Token.io"]},"’s Banks API at the same time. Effective immediately, Halifax customers that have already migrated to Lloyds must choose Lloyds at bank selection to avoid failed payments or consents."]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Halifax is changing its brand to Lloyds Banking Group (LBG)"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["The Halifax app and Halifax Online Banking close from 31 October 2026."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["LBG is inviting customers who currently manage Halifax accounts online to move to the Lloyds app or Lloyds Online Banking."]}]},{"$$mdtype":"Tag","name":"hr","attributes":{},"children":[]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"does-this-change-affect-you","__idx":2},"children":["Does This Change Affect You?"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["This affects you if your integration uses Token.io's Halifax connection (bank ID: ob-halifax) for Single Immediate Payments (SIP) or Account Information Services (AIS), or if your bank-selection UI presents \"Halifax\" as a distinct option to end users (Payment Service Users, or PSUs)."]},{"$$mdtype":"Tag","name":"hr","attributes":{},"children":[]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"changes-in-detail","__idx":3},"children":["Changes in Detail"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["How does this impact you and your customers?"]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Effective immediately, a PSU who has moved to the Lloyds app or online banking must select Lloyds — not Halifax — when initiating a payment, creating a new open banking connection or re-authenticating an existing one."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["If a PSU attempts to create a new connection or initiate a payment via Halifax, LBG will show an in-app message directing them to Lloyds."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Open banking connections and recurring payments already set up against Halifax will continue to function as normal ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":[{"$$mdtype":"Tag","name":"u","attributes":{},"children":["after"]}]}," a PSU moves to the Lloyds app or online banking, per LBG's advisory."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["After 31 October 2026, Halifax will be removed from Token.io’s Hosted Pages bank selection. Halifax will also be removed from Token.io’s Banks API."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["No code changes are required for existing integrations."]}]},{"$$mdtype":"Tag","name":"hr","attributes":{},"children":[]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"what-action-do-i-need-to-take","__idx":4},"children":["What Action Do I Need to Take?"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["To avoid impacts to conversion rates and user experience, you should provide guidance to PSUs: if they have already moved to Lloyds, during bank selection they must choose Lloyds rather than Halifax. Continuing to choose Halifax can result in failed payments or consents."]},{"$$mdtype":"Tag","name":"hr","attributes":{},"children":[]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"when-will-this-change-apply-to-all-impacted-customers","__idx":5},"children":["When Will This Change Apply to All Impacted Customers?"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["31 October 2026"]},{"$$mdtype":"Tag","name":"hr","attributes":{},"children":[]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"where-can-i-get-further-information","__idx":6},"children":["Where Can I Get Further Information?"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Contact your implementation manager or ",{"$$mdtype":"Tag","name":"a","attributes":{"href":"mailto:support@token.io"},"children":["support@token.io"]}," with any questions."]}]},"headings":[{"value":"Notice of Change – Halifax Brand Change (migrating to Lloyds Banking Group)","id":"notice-of-change--halifax-brand-change-migrating-to-lloyds-banking-group","depth":2},{"value":"What's Changing?","id":"whats-changing","depth":2},{"value":"Does This Change Affect You?","id":"does-this-change-affect-you","depth":2},{"value":"Changes in Detail","id":"changes-in-detail","depth":2},{"value":"What Action Do I Need to Take?","id":"what-action-do-i-need-to-take","depth":2},{"value":"When Will This Change Apply to All Impacted Customers?","id":"when-will-this-change-apply-to-all-impacted-customers","depth":2},{"value":"Where Can I Get Further Information?","id":"where-can-i-get-further-information","depth":2}],"frontmatter":{"PARENTCOMPANY":"Token.io","COMPANY":"Token.io","THIRDPARTY":"TPP","THIRDPARTYCAP":"TPP","PRODUCT":"tpp","seo":{"title":""}},"lastModified":"2026-09-08T10:51:29.000Z","pagePropGetterError":{"message":"","name":""}},"slug":"/products/tpp/tech-bulletins/tb-1638","userData":{"isAuthenticated":false,"teams":["anonymous"]},"isPublic":true}