Issued: 26th August 2025| TB-1627
As part of improvements by Deutsche Bank, both Norisbank and Deutsche Bank customers have the option to define a new Customer ID.
This change will affect Payment requests for:
Payments v1
Payments v2
This change will impact any PSU providing additional credentials using the following API calls:
Payments v1:
POST /token-requests/{tokenRequestId}/authorization
Payments v2:
POST v2/payments/{paymentId}/embedded-auth
Clients using Token Hosted Pages to collect credentials will not be impacted.
For PSUs who have changed their Customer ID, they will now provide this in a single field rather than branch number and account number.
For clients providing additional credentials via API, please ensure that you support providing both formats:
Legacy Format
10 numerical characters: 3 digits for the branch number and 7 for the account number
Spaces are not allowed
New Format
2–50 characters
Allowed characters: a-z, A-Z, 0-9, < > , . : ; _ - ! § $ % & = ? @ #
Spaces are not allowed
"credentialFields": [``{``"id": "psuID",``"displayName": "Customer ID"``}``]
This change will become effective from 26th November 2025.
For any questions, concerns, or to discuss your integration, please speak with your implementation manager or contact support@token.io.